Imagine getting an invoice from your accountant - but it's sent from taxguru1979@gmail.com. Or, opening an email from your lawyer that comes from legaleagle_nz@hotmail.com – would you think twice before replying?

Your email address is often your first impression. While free email might work for personal use, it can raise immediate red flags for new customers. Professional email turns yourname@gmail.com into contact@yourcompany.com - a small change that tells customers you mean business. See, email does more than just send messages - it makes you credible, secure and grow. Here’s what you need to know:

1. Make your business stand out

Stand out to customers

Think about it – when you email someone using your business domain, they know they’re engaging with a legitimate company. It signals that your business means business; you’re serious, well-established, and trustworthy. Customers and partners are far more likely to respond positively to emails from a professional address than a generic free service. It makes your first impression work hard without you having to do any hard work!

Build trust with every email

Match your email address to your website domain and social media presence. When clients see sarah@yourcompany.com, they'll instantly connect it to yourcompany.com website and @yourcompany social channels. This unified presence makes your business instantly recognisable across every platform, building trust with each interaction.

Create professional addresses for every team member that align with your online brand. From sales@yourcompany.com to support@yourcompany.com, customers always know they're dealing with the same trusted business.

2. Collaborate with your team

Keep your team in sync

Your business is fast-paced, and clear and efficient communication is essential. When managing a lengthy to-do list, the last thing you need is to track down an important email, only to find out it’s in the spam folder.

Professional email services come with various integrated tools designed to streamline communication. Features like shared calendars, task management systems, and shared inboxes allow your team to keep track of meaningful conversations, meetings, and assignments all in one place.

Get more done together

Along with basic email functions, professional email services have powerful collaboration tools that simplify teamwork. For instance, you can set up group email addresses – like support@yourcompany.com – to ensure that questions go to the right person or people. This keeps everyone in the loop, eliminating the risk of important messages getting lost in individual inboxes.

Take your team collaboration further with a business email package. Beyond professional email, you'll get powerful tools built right in: shared calendars for coordinated scheduling, secure file sharing for quick collaboration, and task management to keep projects on track. Plus, seamless integration with Google Workspace or Microsoft 365 means your team can work together on documents in real-time.

Connect from anywhere

A business email with Domainz includes audio-video chat for internal communications, with the option to add call-in links for external participants. In addition, your team can also benefit from instant messaging across all mail accounts within your organisation – all conveniently accessible from the webmail client.

Keep your hybrid team in sync with instant messaging and video calls from their email dashboard. Whether someone's working from Auckland or overseas, they can jump straight into team discussions without switching apps or flooding inboxes. Share call-in links with clients for seamless external meetings—all within your email system.

3. Keep business secrets under wraps

Email is vulnerable to cyber threats, whether you’re handling protected business information or large volumes of sensitive customer data. Fortunately, investing in a professional email service with Domainz can shield your business from phishing attacks, spam, and breaches with enterprise-level security.

Using a business-class email service ensures that your communications are protected. Features like email encryption scramble sensitive data during transmission, while built-in spam filters help keep unwanted messages out of your inbox.

What’s more, many professional email services offer two-factor authentication (2FA). With 2FA in place, even if someone were to steal your password, they’d still need access to your mobile phone or another secondary device to log in. These tools help mitigate the risks associated with email security, keeping your business safe and secure.

4. Scalable plans for growing businesses

Grow without limits

Start with a single mailbox or a plan for your whole team. When you need to add new team members, it takes just minutes to set up their email - no downtime, no technical hurdles. Whether you're hiring gradually or need to scale up quickly for a new project or seasonal peak, upgrading is straightforward and won't disrupt your existing service. Your email system grows with your business, one click at a time.

Never run out of space

Whether you're choosing our Professional or Business email plans, you'll get dedicated storage that grows with you. Professional plans offer space from 500MB to 8GB, while our Business plans range from 1GB to 10GB for larger teams. No more 'inbox full' messages - just secure, reliable storage for all your important communications.

Plus, upgrading couldn’t be simpler – just a quick click, and additional space is yours when you need it.

5. Price points and support you can rely on

Know exactly what you're paying

One of the main advantages of partnering with a professional email provider over free services is predictable pricing. Our plans offer transparent pricing with no hidden fees or surprise charges. You’ll know exactly what you’re paying for and when – with the option to choose a plan that matches your business’ needs and budget.

Since every business is different, professional email providers offer a range of pricing tiers to accommodate various needs. This clarity makes it easy to choose a plan that works for you.

Wondering what this looks like? Take a look at our professional email hosting options below:

Small

Medium

Large

$3.60 NZD / month

2 mailboxes

2GB mail space

Webmail
Calendar
Contacts

Tasks

Upgrade and downgrade at any time
Seamless integration with popular email clients
Standard AntiSpam and AntiVirus
Message Sniffer

$7.15 NZD / month

5 mailboxes

5GB mail space

Webmail
Calendar
Contacts

Tasks

Upgrade and downgrade at any time
Seamless integration with popular email clients

Standard AntiSpam and AntiVirus

Message Sniffer

$10 NZD / month

8 mailboxes

8GB mail space

Webmail
Calendar
Contacts

Tasks

Upgrade and downgrade at any time
Seamless integration with popular email clients

Standard AntiSpam and AntiVirus

Message Sniffer

Get help when you need it

Another significant advantage of professional email services is access to dedicated customer support. You can count on expert help to resolve issues quickly when issues arise. Plus, when you partner with a local provider, you’ll have a direct route to our support team with an in-depth understanding of your needs, who can assist precisely when needed.

6. Professional email setup in under a few hours

Start using your professional email today

Your professional email can be live within a few hours. While traditional setups could take days of back-and-forth, our Domainz team streamlines everything—from domain registration to account creation.

Configure your business essentials like email signatures and security settings straight away. No waiting around, no technical headaches. Your professional email starts working for your business the moment you need it.

Manage everything in one place

Maintaining a professional email system is a breeze, too. When you choose Domainz for your email hosting requirements, you’ll also get access to intuitive dashboards to manage users, monitor usage, and add new features – no tech expertise required.

We also offer built-in migration tools that simplify transferring data from your free email provider to your new professional service. With these tools, you can switch without losing essential emails or contacts.

Let’s give your business a professional edge

There you have it—switching to a professional email service promises many benefits that legitimise your business, boost productivity, improve security, and support long-term growth.

Transform your inbox into a professional communication hub. Our friendly Domainz team will handle the setup so you can get back to growing your business. We're here whenever you'd like to get started.