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I have never encountered such a patient and detail-oriented customer service representative.
They quickly understand what I am trying to express, and even when I am unclear about technical issues, she patiently helps me resolve them. It is a very good customer experience!
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Patience with my slowness and questions.
Good knowledge and user friendly verbal directions ans assistance to achieve success of logging back into my account.
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My issue was understood and accepted and actioned straight away. I was given clear expectations on when the fix would active.
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